Frequently Asked Questions
Everything you need to know about Smatch. Can't find what you're looking for? Contact our support team.
What is Smatch?
Smatch is a sports partner app that connects people through shared athletic interests. It helps you find sports partners based on your location, preferred sports, and skill level. Whether you're looking for a tennis partner, a running buddy, or someone to join your cycling group, Smatch makes it easy to connect with like-minded sports enthusiasts in your city.
Is Smatch free to use?
Smatch is free to download. Optional subscriptions and paid features are available; current availability and pricing are shown in the app and on the App Store or Google Play.
What sports are available on Smatch?
Smatch supports over 80 sports including tennis, padel, badminton, running, cycling, swimming, football, basketball, volleyball, yoga, climbing, skiing, surfing, martial arts, dance, and many more. You can add multiple sports to your profile with different skill levels for each.
How do I find sports partners near me?
After creating your profile and adding your sports, Smatch will show you compatible partners in your area. You can browse by city, filter by sport and skill level, and see how far potential partners are from your location. Send a 'Smatch' request to connect, and once accepted, you can start chatting and planning sessions.
Is Smatch available in my city?
Yes. Smatch is not limited to the cities listed on our website. Set your location in the app to see profiles near you. The number of members may vary by area.
How does the matching algorithm work?
Smatch uses a smart algorithm that considers multiple factors: your sports preferences, skill level, location, and availability. The algorithm prioritizes showing you partners who match your skill level and are geographically close to you, making it more likely you'll find compatible partners for regular sessions.
Can I use Smatch for dating?
While Smatch is primarily designed to help you find sports partners, many users have formed romantic connections through shared athletic activities. Sports are a great way to meet people with similar lifestyles and interests. The app focuses on connecting people through sports, but where those connections lead is up to you.
Is my data safe on Smatch?
Yes, we take data privacy very seriously. Smatch complies with GDPR and Swiss data protection laws. We use encryption for sensitive data, never share your personal information with third parties without consent, and give you full control over your data. You can read our full Privacy Policy for more details.
How do I report a user or inappropriate behavior?
You can report any user directly from their profile by tapping the report button. Our moderation team reviews all reports within 24 hours and takes appropriate action. You can also block users to prevent them from contacting you.
Can I delete my account?
Yes, you can delete your account at any time from the app settings. Simply go to Settings > Account > Delete Account. All your personal data will be permanently removed from our servers within 30 days as required by GDPR.
Still have questions?