Smatch

Privacy Policy

Last updated: January 7, 2026

This Privacy Policy governs the manner in which Smatch collects, uses, maintains and discloses information collected from users (each, a "User" or "You" and in the possessive form, "Your") of the Smatch application and websites ("Smatch", "Smatch App", "App", "Application" and "Websites"). This privacy policy applies to the application and all products and services offered by Appik Studio Sarl, and applies to all correspondence and communications between Appik Studio Sarl and its Users and shall be binding on the parties, unless so specified herein.

These services offered by Smatch involve a great deal of trust on their part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the Personal Data provided to our Users. Please read the following policy to learn about our privacy practices.

By downloading and/or using the App and/or benefiting from the services, Users expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. The types of information we may collect include:

  • Account Information, such as your name, email address, password, age, gender, photos, bio and any other information you choose to provide;
  • Sport Information, such as the sports and geolocation, level you play, availability, preferred practice time;
  • Information About Others, such as the names, email addresses and other information about individuals you invite to use our Services, register to receiving coaching services or authorize to receive notifications;
  • Other Information You Choose to Provide, such as when you participate in a survey, contest, promotion, quiz or interactive area of the Services, request technical or customer support, communicate with us via third-party social media services or otherwise communicate with us.

Information We Collect Automatically

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We collect log information about your access to and use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Location Information: With your consent, we will collect location information when you access or use our Services and, if permitted by your device settings, in the "background".
  • Cookies and Tracking Technologies: We and our service providers use various technologies to collect information, including cookies, web beacons, web storage and device identifiers.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request;
  • Manage your account and send you related information;
  • Respond to your comments, questions and requests;
  • Communicate with you about products, services, offers, and events;
  • Monitor and analyze data, trends, usage and activities;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities;
  • Personalize and improve our Services;

Sharing of Information

We may share information about you as follows:

  • With clubs, vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • When you create a profile or participate in the interactive areas of our Services;
  • In response to a request for information if we believe disclosure is required by law;
  • If we believe your actions are inconsistent with our user agreements or policies;
  • In connection with any merger, sale of company assets, or acquisition;

Your Choices

Account Information

You may access, update, correct or delete information about you at any time by accessing your account dashboard. If you wish to deactivate your account, please visit our App Settings page and click on "delete your account".

Location Information

When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. You can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.

Security

We have security procedures in place to protect our user database from loss and misuse, and we only allow access to it when necessary, and then under strict guidelines as to what use may be made of the personal data contained within it.

Children's Privacy

Protecting the privacy of the very young is especially important to Smatch. For that reason, Smatch never collects or maintains information on its application or websites from individuals known and confirmed to be under 16 years of age and no part of the application is structured to attract anyone under 16 years of age.

Governing Law

This Privacy Policy and all matters arising out of or relating to it shall be governed by the substantive laws of Switzerland. Any controversy, claim or dispute shall be subject to the exclusive jurisdiction of the ordinary courts of the seat of Appik Studio Sarl.

Contact Us

If you have any questions about this Privacy Policy, the practices of this application, or your dealings with this application, please contact us at: support@smatchsports.com